Employees hate Human Resources for a variety of reasons—some are logical reasons based on bad experiences with HR teams. Whereas other reasons why employees hate HR demonstrate the employees' lack of knowledge about the role of HR in the workplace.
The Top 5 Reasons Employees Hate HR
1. HR Employees Are Incompetent
Employees go to HR and find untrained, uneducated employees with little experience working in a professional HR office. A common complaint is that the HR staff came from accounting or another unrelated office and don’t know what they’re doing with employees or in HR.
2. HR Employees Are Dishonest
Employees complain that HR staff members are dishonest. They don’t tell the truth about how they handled an employee situation. They misrepresent the employee’s story to management and in court. Many employees believe that the HR staff is untrustworthy because they lie to cover up their mishandling of a situation.
3. HR Has Only the Company and Management’s Interests in Mind
HR cares only about the interests of the company and the managers. In any employee complaint situation. HR will side with the manager the majority of the time. Even if you have multiple witnesses or employees have repeatedly complained to HR about the same behaviour, HR sides with the company. Additionally, in their quest to keep the company safe from lawsuits, HR covers up legitimate employee concerns.
4. HR Is Not Objective and Fair
Employees find that HR staff members are not impartial or fair. Their desire to keep their jobs, and earn a bigger salary and their next promotion, keep them from acknowledging the legitimate employee point of view. They are also supporting managers over employees regardless of the evidence in the situation. They assume that a complaint against another employee is true and that the majority of complaints boil down to "he said, she said," so the situations are never resolved.
5. HR Is Too Involved in Office Politics
HR staff members are viewed by many employees as seeking to favour with the executive leadership. They make dealing with employees political based on the employee’s job title and position. Because HR does not add value to the bottom line or fails to demonstrate how they have employees view the job as expendable. In their view, HR employees ingratiate themselves with managers and executives because they add no value to the bottom line. A common theme encountered frequently from readers is that HR staff should prove themselves in a management role in the line organization before joining HR.
These five factors can play a serious role in how competent and trustworthy employees in your organization view HR. For a successful organization that retains the best employees to serve customers, the above five opinions are deadly. Do everything you can to avoiding creating them in the first place.